24/7 White-Label GHL Support
Publicada el 2026-07-30
Descripción de la oferta
I’m ready to hand over the entire technical side of my Go High Level set-up to a dependable, white-label team that can work under my brand 24/7/365. Your focus will be pure technical support: keeping the platform bug-free, building and troubleshooting automations, and guiding my clients (and new staff) through user training and onboarding whenever they need it. Here’s how I picture the partnership: you monitor the account around the clock, respond to tickets or live-chat within agreed SLAs, resolve platform bugs, and jump in on API or workflow customization requests. When a new user joins, you walk them through the first-login checklist, share quick-start videos or Looms, and make sure every automation fires exactly as promised. My goal is for customers to feel they’re talking to an in-house team. Deliverables • 24/7/365 help-desk coverage under my brand (email, chat, or both) • Troubleshooting and resolution of platform bugs or outages, documented in a shared log • Creation, testing, and optimization of automations/workflows as requested • Step-by-step onboarding sessions or screen-share tutorials for new users • Weekly summary report outlining tickets handled, resolutions, and any proactive improvements made Acceptance criteria A ticket backlog never exceeds the agreed SLA, first-response time remains under our set threshold, and customer CSAT (which I’ll supply) stays above 90%. All work must be white-labelled—no direct references to your agency or team. If you already manage multiple Go High Level instances and can demonstrate reliable uptime, clear communication, and a process for seamless brand masking, let’s talk and lock in start dates.
Skills
Fuente original: freelancer