Accounts Receivable & Billing Specialist

Cliente Freelancer · Remoto · Remoto · freelance · mid · 25–50 USD

Publicada el 2026-07-17

Descripción de la oferta

# Accounts Receivable & Billing Specialist **Company:** Quality Services LLC **Location:** New Holstein, Wisconsin **Employment Type:** Hourly, Variable Schedule **Expected Hours:** Approximately 10–40 hours per week **Reports To:** Office Manager and Ownership ## Position Summary Quality Services LLC is seeking a dependable, detail-oriented Accounts Receivable & Billing Specialist to manage customer billing, collections, payment processing, account reconciliation, and related accounting and administrative tasks. This is an hourly position with a flexible schedule of approximately 10–40 hours per week. Hours will vary based on billing cycles, accounts receivable workload, special projects, company needs, and additional responsibilities assigned by management. The ideal candidate is organized, professional, and persistent, with the ability to communicate confidently with customers regarding invoices, purchase orders, payment discrepancies, and past-due balances. This individual must work independently, recognize potential issues, ask questions when needed, and follow problems through to resolution. --- ## Schedule Weekly hours may increase or decrease based on: * Billing cycles and invoice volume * Accounts receivable workload * Past-due account activity * Month-end and year-end responsibilities * Special projects * Additional accounting or administrative tasks * Work assigned for related companies A minimum or maximum number of weekly hours is not guaranteed. Flexibility is required. --- ## Primary Responsibilities * Prepare and send accurate customer invoices according to contracts, purchase orders, service schedules, and company procedures. * Verify all required supporting documentation before invoicing. * Submit invoices through customer billing portals and confirm successful delivery. * Monitor accounts receivable aging reports and follow up on outstanding balances. * Contact customers by phone and email regarding upcoming, outstanding, and past-due payments. * Document collection activity, customer communications, payment commitments, disputes, and follow-up dates. * Apply payments accurately in QuickBooks. * Research and resolve unapplied payments, duplicate payments, short payments, credits, overpayments, and account discrepancies. * Reconcile accounts receivable with QuickBooks, customer statements, bank deposits, and supporting records. * Identify invoices delayed by missing purchase orders, approvals, or billing errors. * Work with operations, sales, management, and office staff to resolve billing issues. * Prepare and distribute customer statements. * Maintain accurate customer billing information, payment terms, purchase-order requirements, and account notes. * Escalate seriously delinquent accounts or unresolved disputes to management. * Assist with month-end and year-end reporting and reconciliations. * Maintain organized digital financial records. * Protect confidential customer and company information. * Support billing and accounts receivable for related companies when assigned. * Complete additional accounting, bookkeeping, reporting, administrative, or project-based work as requested. --- ## Collections Responsibilities This position is responsible for managing the collection process from invoice creation through payment. Responsibilities include: * Reviewing aging reports regularly * Prioritizing overdue balances * Sending payment reminders * Making collection calls * Following up on promised payment dates * Confirming invoice receipt * Resolving billing issues * Requesting missing purchase orders * Maintaining accurate collection notes * Communicating significant account concerns to management * Recommending escalation when appropriate The successful candidate must remain professional while being confident, consistent, and persistent in collecting payments. --- ## Weekly Expectations * Review accounts receivable aging reports. * Follow up on overdue accounts. * Update customer notes and payment commitments. * Identify billing corrections or management concerns. * Confirm completed work has been invoiced. * Identify missed billing opportunities. * Report expected collections. * Review unapplied cash. * Verify invoices submitted through customer portals. * Communicate major collection concerns to management. --- ## Monthly Expectations * Reconcile accounts receivable with QuickBooks. * Review unapplied cash, credits, duplicate payments, and adjustments. * Confirm recurring services have been invoiced. * Assist with month-end closing. * Provide management with reports covering: * Total accounts receivable * Current balances * 30-, 60-, and 90-day past-due balances * Expected collections * Customer disputes * Payment commitments * Recommended collection actions --- ## Additional Responsibilities Depending on workload, this position may also assist with: * Customer account setup * Vendor documentation * Data entry * Filing and document organization * QuickBooks cleanup * Bank and credit card reconciliations * Payment research * Contract review * Purchase-order tracking * Report preparation * Spreadsheet updates * Bookkeeping support * Tax-document requests * Related business entities * Special accounting projects * Other administrative duties assigned by management Additional hours may be available based on the employee's ability to assume these responsibilities. --- ## Required Qualifications * Experience in accounts receivable, billing, collections, bookkeeping, or accounting support. * Strong attention to detail and accuracy. * Ability to review invoices, purchase orders, contracts, statements, and account activity. * Professional written and verbal communication skills. * Comfortable discussing overdue balances with customers. * Strong organizational and time-management skills. * Ability to manage multiple priorities independently. * Strong problem-solving and follow-through. * Ability to maintain confidentiality. * Flexibility to adjust working hours based on business needs. --- ## Preferred Qualifications * QuickBooks Online experience. * Microsoft Excel or Google Sheets experience. * Customer billing portal experience. * Purchase-order invoicing experience. * Accounts receivable reconciliation experience. * Experience with commercial service businesses, janitorial services, construction, property management, real estate, or multi-entity accounting. * Experience working with schools, municipalities, manufacturers, healthcare facilities, or other commercial customers. --- ## Desired Skills The ideal candidate demonstrates: * Accuracy and attention to detail * Professionalism * Accountability * Strong communication * Organization * Time management * Problem-solving ability * Persistence * Dependability * Independent decision-making * Willingness to ask questions and resolve issues completely --- ## Performance Standards Success will be measured by: * Accurate and timely invoicing * Reduced past-due balances * Consistent collection follow-up * Accurate payment application * Timely resolution of billing issues * Minimal unapplied cash * Accurate reporting * Complete collection documentation * Effective communication with customers and management * Reliable completion of assigned work --- ## Ideal Candidate The ideal candidate takes ownership of the entire accounts receivable process—not simply entering invoices and payments. They proactively identify issues, communicate effectively, resolve discrepancies, and understand the importance of accurate billing and timely collections to the company's financial success. They are able to work independently, adapt to changing priorities, and professionally collect outstanding balances while maintaining positive customer relationships. --- ## Compensation This is an hourly position. Compensation will be based on experience, qualifications, QuickBooks knowledge, accounts receivable experience, collections experience, reconciliation skills, and the ability to work independently and assume additional responsibilities. Benefits, paid time off, scheduling expectations, and any performance incentives will be discussed during the interview process, if applicable. --- ## How to Apply Please submit your résumé along with a brief summary of your experience with: * Accounts receivable * Customer billing * Collections * QuickBooks * Payment application * Account reconciliation * Customer communication * Administrative or bookkeeping responsibilities Please also include your general weekly availability and the approximate number of hours you are interested in working.

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Fuente original: freelancer

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