Analyst, Retail Channels (Voice of Customer)

Oriental Bank · San Juan, Puerto Rico · Estados Unidos · Híbrido · temporary · mid · 80.064–80.064 USD

Publicada el 2026-07-16

Descripción de la oferta

The Analyst, Retail Channels (Voice of Customer) Ensure a consistent, seamless, and frictionless customer experience across all Retail Channels service touchpoints. This role integrates analytics, quality assurance, incident management, customer journey design, and continuous Voice of the Customer monitoring to drive sustainable improvements in processes, policies, and customer-facing tools. Position will be working hybrid based in San Juan, PR. MAJOR DUTIES & RESPONSIBILITIES: Quality Manageme…

Skills

• QA Testing
• Public Relations

Fuente original: adzuna:us