Australian Travel Back-Office Non-Voice Support
Publicada el 2026-08-01
Descripción de la oferta
We are looking for detail-oriented back-office professionals to support our Australian travel clients with flight ticket bookings, invoice checks, and booking management — entirely via chat. This is a non-voice project ideal for candidates with strong written communication and travel industry knowledge. SKILLS REQUIRED Attention to detail, quick learner skills, and a high sense of responsibility Excellent writing and communication skills, strong interpersonal skills Ability to perform well under pressure Fast typing skills Strong English level (both written and spoken) Well-functioning equipment (laptop/ computer, headset, good internet connection). Fixed salary per user after 3 months of internship completion — stable and predictable income 3-year project — long-term, secure opportunity Standard 9-to-5 shift with fixed Saturday & Sunday off 100% non-voice — no calls, chat-based work only Direct Australian client exposure — professional international environment Structured back-office workflow with clear daily tasks Training on tools, processes, and airline booking systems provided Seats to be confirmed — early application recommended Selected intern's day-to-day responsibilities include: Handle flight booking requests from Australian clients via chat Search, book, and confirm flight tickets using backend systems Verify and validate invoices for accuracy before sharing with clients Track ticket status and provide timely updates to clients Process amendments, cancellations, and refund requests Maintain accurate records of all booking transactions Coordinate with internal teams for escalations and special requests Ensure compliance with airline policies and fare rules Deliver prompt and professional responses to all client chat
Skills
Fuente original: freelancer