Automated Delivery App Bot Development
Publicada el 2026-07-31
Descripción de la oferta
I’m looking to add an automated-response bot to our delivery app so customers can get instant replies without waiting for a live agent. The main interaction it must handle is “Reservar horarios disponibles,” letting users check and lock in an available delivery slot on the spot. Scope of work • Connect to the in-app chat or messaging layer of our delivery platform (API and webhook docs will be supplied). • Detect when a user wants to reserve a time, query our scheduling endpoint, and return the next open slots. • Confirm the slot once the user selects it, or offer alternatives if it fills up mid-flow. • Handle simple follow-ups such as order status or delivery updates with predefined templates, and route anything complex to a human agent. • Include a basic intent-training setup so we can add new phrases later without redeploying code. • Provide clear deployment instructions and a short README covering setup, environment variables, and how to update response templates. Tech stack is flexible; past success with Node.js, Python, or similar real-time frameworks is ideal. Clean, well-commented code and concise documentation are the key deliverables.
Skills
Fuente original: freelancer