Automotive Level 2 Technical Helpdesk Engineer
Publicada el 2026-07-25
Descripción de la oferta
Job Description The Technical Helpdesk Engineer Level 2 provides advanced technical support to dealer networks, acting as a subject-matter expert for complex diagnostic and repair issues. The role collaborates closely with Level 1 support, Technical Departments, Engineering, Quality, and suppliers to resolve escalations, reduce repeat repairs, and improve post‑sales service quality. This position directly impacts customer satisfaction, service lead times, first‑time‑fix rates, and dealer effici…
Skills
Fuente original: adzuna:it