Call Center Manager

Sequoia Connect · Álvaro Obregón, Ciudad de México · México · Presencial · full_time · lead

Publicada el 2026-07-24

Descripción de la oferta

Experience managing complex Escalation and Incident Management frameworks (ITIL knowledge is a plus). Proven track record implementing Self-Service channels, Analytics, and Automation in a contact center environment. At Sequoia Connect , we are a Talent-First Technology Ecosystem that redefines how elite professionals interact with the global digital landscape. We move beyond traditional models to act as a catalyst for the top 1% of global talent, connecting human potential with complex industr…

Skills

• Call Center
• Contact Center
• ITIL

Fuente original: adzuna:mx