Comprehensive Website & App Usability Testing
Publicada el 2026-07-29
Descripción de la oferta
My website and iOS/Android apps are ready for a round of focused usability testing. The objective is to surface anything that blocks, frustrates, or confuses real users while they navigate, complete key flows, and interact with the overall design. Scope • Run structured usability sessions on both the responsive site and the native apps. • Observe first-time users as they move through major journeys: account creation, onboarding, search, checkout, and settings. • Capture navigation hiccups, layout or content misalignments, and any unexpected errors. • Record task success rates and note where drop-offs occur to highlight flow problems. Deliverables 1. Consolidated issue log ranked by severity and frequency. 2. Screen-recorded sessions (video + audio) with timestamps for each noted problem. 3. A concise report summarising findings, quick-win fixes, and longer-term UX recommendations. 4. Retest checklist so the next iteration can be verified quickly. Acceptance criteria • All primary flows are covered on website, iOS, and Android. • Each issue entry includes reproduction steps and device/browser details. • Recommendations are specific, actionable, and mapped to the observed problems. Tools such as Lookback, UserTesting, Maze, or a comparable platform are welcome as long as the raw recordings and metrics are exported for my records. I will provide staging credentials and any required test data once we agree on timelines. Note: You will need to sign an NDA before starting the work.
Skills
Fuente original: freelancer