Consumer Debt Collection Specialist Needed
Publicada el 2026-08-01
Descripción de la oferta
I need an experienced collections professional to step in and manage outstanding consumer debts that are past due. The portfolio is ready, the debtor data is verified, and I want meaningful recovery— not just automated reminders— over the next four weeks. Your role is to contact each debtor, negotiate realistic repayment arrangements, and record every interaction so I can track progress in real time. Compliance with all relevant consumer-protection regulations (FDCPA, TCPA, etc.) is essential, and I expect respectful, solution-focused communication that preserves customer relationships whenever possible. Deliverables I will review at project close: • A contact log for every account, showing call dates, outcomes, and next actions • A weekly recovery report summarising amounts collected, promises to pay, and any disputed balances • Recommendations on accounts that should be escalated to legal action or written off I can provide account spreadsheets, call scripts if you prefer a starting point, and remote access to our CRM. If you already use industry tools such as TCN dialer, Latitude, or comparable software, let me know; seamless data exchange will save us both time. The target is clear: meaningful collections results within one month. Tell me about your recent consumer-debt recoveries and the approach you’ll bring to reach that goal.
Skills
Fuente original: freelancer