Contact Centre Service Advisor - Newcastle

Sky · Spital Tongues, Newcastle Upon Tyne · Reino Unido · Presencial · full_time · mid · 29.633–29.633 GBP

Publicada el 2026-07-22

Descripción de la oferta

Contact Centre Service Advisor – Newcastle We’re looking for a Customer Service Advisor to join our team, with a key focus on handling more complex customer enquiries and complaints. This role plays a vital part in delivering against our core KPIs, including First Time Resolution (FTR), NPS, quality, productivity and Sales Through Service (STS). You’ll manage a range of customer contacts, with a particular emphasis on resolving challenging and sensitive situations, while also identifying opport…

Skills

• Atención al Cliente

Fuente original: adzuna:gb