Continuous Research Manager

Motability Operations · Bristol, South West England · Reino Unido · Presencial · part_time · lead · 57.922–57.922 GBP

Publicada el 2026-07-31

Descripción de la oferta

Description To lead the delivery and continuous improvement of Motability Operations' Continuous Research Programme, ensuring customer feedback is translated into timely, actionable insight that shapes business decisions and drives better customer outcomes. Working as part of the Customer Insight & Analytics team and reporting to the Customer Experience Insight Lead, you will be responsible for delivering and evolving the Voice of the Customer (VoC), Customer Satisfaction Index (CSI), HEARTbeat…

Skills

• Feedback

Fuente original: adzuna:gb