Custom Live Chat Support Website

Cliente Freelancer · Remoto · Remoto · freelance · mid · 80–240 HKD

Publicada el 2026-07-15

Descripción de la oferta

I’m building a customer-service portal modeled on https://linkchatcc.com and the heart of the site needs to be a real-time live-chat system written from the ground up—no Intercom, Zendesk or similar plugins. I want visitors to land on a clean, fast page, open a chat window, and speak directly with an agent without refreshing or being bounced to third-party domains. Core requirements • A fully custom back-end chat engine (Node, Laravel, Go or a comparable stack you are comfortable maintaining) with WebSocket or SSE for instant messaging, typing indicators, and read receipts. • An operator dashboard that shows active sessions, conversation history, and basic visitor metadata (referrer, browser, country, current page). • End-to-end encryption for messages at rest and in transit, plus role-based access so only authorized staff see conversations. • Mobile-first front-end that mimics the smooth slide-out panel style of the reference site and blends seamlessly with the rest of the pages. • Simple download area for PDFs and guides that agents can push directly into the chat as clickable links. • Easy deployment to a standard Linux VPS and clear documentation for future updates. Acceptance criteria The site must load in under two seconds on 4G, pass Lighthouse accessibility checks, and allow me to spin up or remove agents without touching code. Once these boxes are ticked and the installation guide lets me reproduce the setup on a fresh server, the job is done.

Skills

Fuente original: freelancer

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