Customer Experience Leader

Indigo Books & Music · Sault Ste. Marie, Algoma · Canadá · Presencial · full_time · senior

Publicada el 2026-07-30

Descripción de la oferta

Job Description The Customer Experience Leader is the execution lead of all customer programs and results. This position role models and coaches to create a high-performance, customer-focused environment where employees build their capabilities, contribute to team success, and bring the Indigo brand to life through meaningful business outcomes. KEY PERFORMANCE METRICS Net Promoter Score (NPS) Net sales and profitability Loyalty (plum and email acquisition) Promotional execution Store engagement…

Fuente original: adzuna:ca

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