Database Entry & Support Assistant
Publicada el 2026-07-25
Descripción de la oferta
I need reliable help with two core areas of my daily workload: 1. Data entry • Transfer information from printed documents into our online database with 100 % accuracy. • Double-check each record for consistency, correct formatting, and duplicate prevention. • Maintain clear naming conventions so the team can filter and report with ease. 2. Customer support • Monitor the shared inbox, answer routine questions, and escalate complex issues to me when needed. • Log each interaction in the CRM so we retain a full history of client conversations. • Keep response times within our agreed window. Everything you enter must be searchable and well-organized; clean data is critical for our reporting. Familiarity with spreadsheets, cloud databases, and basic CRM tools will help you ramp up quickly. Clear English communication is essential for emailing clients professionally. Please tell me about any previous database input or printed-document transcription you have handled and your typical turnaround times. I am looking to start as soon as possible and will provide sample files and inbox access once we agree on the next steps.
Skills
Fuente original: freelancer