Director, Canada Retirement Contact Centre

Manulife Insurance Malaysia · Halifax region, Nova Scotia · Canadá · Presencial · full_time · lead

Publicada el 2026-07-17

Descripción de la oferta

Overview The Contact Centre Director will lead the Canadian Retirement Contact Centres, a multi‑location operation of approximately 200 employees handling more than 125,000 customer contacts each month. This role shapes a high‑performing, engaged culture where exceptional customer service and employee experience go hand in hand, while driving business growth through service excellence and deep local market expertise. Position Responsibilities Lead continuous improvement efforts to enhance servi…

Skills

• Atención al Cliente
• Growth Hacking
• Go

Fuente original: adzuna:ca