Efficient Email & Call VA Needed
Publicada el 2026-07-25
Descripción de la oferta
I’m looking for reliable daily support that keeps my inbox tidy, my customers answered, and my calendar under control. Your core focus will be managing emails, making and receiving customer-service calls, and scheduling appointments so I can stay on top of the bigger picture. Email management is mostly about categorizing and sorting messages. I’ll still handle the replies for now—just make sure everything is labeled, filtered, and flagged so I can find what matters fast. You’re welcome to use any smart-filter tools built into Gmail or Outlook; if you prefer something like Clean Email or Spark’s tagging system, let me know. On the phone side, every call you place or take will be customer service–related. Expect routine product questions, follow-ups on orders, and the occasional escalation that needs to reach me. A friendly, professional tone is critical. Experience with VoIP dashboards (RingCentral, Zoom Phone, Aircall, etc.) will help you get up to speed quickly. Finally, you’ll keep my calendar current by slotting confirmed calls or meetings directly into Google Calendar and sending brief confirmations to all parties. Deliverables: • Daily cleaned and categorized inbox with important items flagged • Customer service calls handled or routed as appropriate, with concise call notes logged • Updated appointment schedule reflected in Google Calendar by end of day Consistency and clear communication are important to me, so please be comfortable checking in at least once per day during business hours. If this sounds like a fit, I’m ready to get started right away.
Skills
Fuente original: freelancer