Fix 3CX Voicemail Storage Issue
Publicada el 2026-07-14
Descripción de la oferta
My 3CX installation is failing to retain new voicemails—nothing is written to the local store or to the SharePoint location I have already integrated, and no notification emails reach the users. What I know so far • Storage paths under “Settings › Voicemail” point to the intended directory and appear correct. • Microsoft Exchange handles voicemail emails, and the 3CX test message reports success. • SharePoint integration is established, yet the voicemail files never arrive. What I need from you 1. Pinpoint why voicemails disappear instead of saving locally or on SharePoint. 2. Verify and, if necessary, repair the Exchange relay so voicemail notifications are delivered. 3. Leave clear notes on any adjustments you make—folder permissions, SIP/SMTP log changes, backup edits, or SharePoint connector tweaks—so I can replicate them later. Acceptance criteria • A new test voicemail is stored in the designated location and visible in the 3CX console. • The same voicemail lands in the linked SharePoint library. • An email with the .wav attachment successfully reaches an Exchange mailbox. You’ll have remote access to the PBX and SharePoint tenant; just let me know what ports or credentials you require in advance.
Skills
Fuente original: freelancer