Global Escalation Manager
Publicada el 2026-07-28
Descripción de la oferta
Job Description Manage escalation requests from initial receipt through to closure. Assess each escalation to confirm it is appropriate and justified, responding directly to clients when it is not. Collaborate with the relevant stakeholders to resolve escalations and follow them through to closure. When escalation progress is not on track, work with Managers and Team Leaders to provide updates and ensure commitments are met. Work with the Escalation Team to proactively identify opportunities to…
Fuente original: adzuna:pl