India Call Center Recruiting Expertise Needed
Publicada el 2026-07-29
Descripción de la oferta
Recruiter Consultation – Hiring Call Center Team in India We are preparing to launch a customer service and collections team in India and are looking for an experienced recruiter for a paid °60-90 minute consultation. Requirements The ideal candidate has previous recruiting experience for large call centers, preferably at one or more of the following companies: Concentrix Teleperformance Foundever (Sitel) Firstsource Genpact WNS EXL Cognizant Accenture Operations Experience recruiting customer support or collections agents for banks, NBFCs, fintech companies, or BPOs is a strong advantage. During the consultation, we'd like to discuss: Typical timelines for hiring Call Center Agents and Team Leaders Recruitment costs and common pricing models Differences in hiring across major Indian cities (Bangalore, Hyderabad, Gurgaon, Noida, Pune, Chennai, Jaipur, etc.) Availability of English-speaking candidates Employment models (fixed-term vs. permanent employment) Notice periods and employee turnover Salary expectations and market conditions Best channels for sourcing candidates Practical recommendations for building a call center team from scratch Please include in your proposal: Please attach your CV or resume. Proposals without a resume may not be considered. Which companies you have recruited for. Approximately how many Call Center Agents and Team Leaders you have hired. Your experience recruiting for customer support, collections, banking, fintech, or NBFC companies. Your availability for a 60–90 minute video consultation. Engagement This is initially a one-time paid consulting engagement. If the consultation is successful, there may be an opportunity for ongoing recruitment work as we build our team in India.
Skills
Fuente original: freelancer