Instagram Outreach & Client Support
Publicada el 2026-07-14
Descripción de la oferta
I’m launching a new business and need hands-on help building our first wave of customers. Your focus will start with social media marketing—specifically Instagram—then evolve into an ongoing customer service role once leads convert. Phase 1: Instagram growth & cold outreach I want an active presence built through a mix of posts, stories, reels and the occasional sponsored ad. You’ll research prospects, craft engaging creatives and captions, schedule content, and reach out via DMs to spark conversations that lead to sales calls or trials. Consistent voice, brand-aligned visuals and measurable follower growth are key. Phase 2: Client care After a prospect becomes a client, you’ll step in as their day-to-day advisor: answering questions, troubleshooting issues, logging feedback and making sure they feel looked after. Prompt, friendly responses and clear documentation will be essential. What I’ll provide • Brand guidelines, product details and any existing assets • Access to scheduling and design tools if needed • A simple CRM to track outreach and support tickets What I’m looking for • Proven Instagram marketing experience with examples of successful cold outreach • Creative eye for posts, stories and reels • Excellent written English and a warm, professional tone in messages • Reliability to switch seamlessly from lead generation to customer service as the pipeline grows If you can take prospects from first touch on Instagram all the way to satisfied, long-term clients, let’s talk.
Skills
Fuente original: freelancer