IT Service Analyst

Reed Technology · Shieldfield, Newcastle Upon Tyne · Reino Unido · Presencial · freelance · mid · 35.000–40.000 GBP

Publicada el 2026-07-21

Descripción de la oferta

Salary: £35,000 - 40,000 per year Requirements: Experience managing SLA/KPI performance in IT service environments Background working with contractual SLAs and service agreements Strong reporting and data analysis capability Experience within ITIL-based environments, including Incident, Problem, Change, and Service Level Management Exposure to service governance, reviews, and stakeholder reporting Experience supporting continuous service improvement initiatives Familiarity with ITSM platforms s…

Skills

• ITIL
• SLA Management

Fuente original: adzuna:gb:freelance