Mortgage Client Support & Application Processing
Publicada el 2026-07-23
Descripción de la oferta
I’m looking for a friendly, detail-oriented mortgage professional who can step in as the first point of contact for my borrowers. You’ll answer questions, guide applicants through each form, collect and verify documents, and keep everyone in the loop on where their file stands. All communication happens through email, phone, and live chat, so clear written and spoken English is essential. You don’t need to be tied to any single platform—general experience with common LOS or CRM systems is enough as long as you can pick up new screens quickly. What matters most is a calm, service-driven attitude and the ability to juggle multiple files without missing a beat. Deliverables I expect: • Courteous, same-day responses to every inbound inquiry • Accurate data entry of each new application into the LOS of my choice • Proactive status updates to borrowers at key milestones (submission, underwriting, approval, closing) • A concise end-of-day report summarizing outstanding items and next actions If you know the mortgage process from first disclosure to closing and enjoy helping clients feel supported, I’d love to have you on the team.
Skills
Fuente original: freelancer