New atuhuram Enterprise Proposal & Support - 25/07/2026 15:23 EDT
Publicada el 2026-07-25
Descripción de la oferta
I’m in the early stages of launching a new venture and need a detail-oriented professional to take ownership of two intertwined areas: proposal writing and day-to-day customer support. Proposal writing My priority is to produce clear, persuasive proposals that win over funders, partners, and clients. You’ll transform raw ideas and background notes into a coherent narrative, refining language, structure, and visual presentation so each document feels tailored rather than templated. If you can also handle market research, data collation, or light graphic layout, let me know—there’s room for you to lead the entire proposal cycle from initial concept to polished submission. Customer support Equally important is building a responsive support channel that reflects our values of reliability and quick turnaround. I’m looking for someone who can draft email responses, set up a simple knowledge base or FAQ, and engage courteously with inquiries in real time. Expect an average window of eight working hours per day for timely replies as we grow our customer base. A good fit will combine strong written communication, a client-centred mindset, and the flexibility to jump between drafting proposals and resolving support tickets without losing quality. Familiarity with tools such as Google Workspace, Microsoft 365, Zendesk, or similar help-desk platforms will be a plus. If you’re confident you can shape winning proposals while keeping our future clients happy, I’d love to hear how you would approach both streams of work and the timelines you’d propose for the first set of deliverables.
Skills
Fuente original: freelancer