Real Time Analyst

Culligan UK limited · Wolverhampton, West Midlands · Reino Unido · Presencial · full_time · mid · 28.000–35.000 GBP

Publicada el 2026-07-29

Descripción de la oferta

The Real Time Analyst is responsible for monitoring, analysing, and managing real-time operational performance across Customer Experience to ensure service levels, case SLAs, productivity targets, and customer experience standards are consistently achieved. The role acts as the operational control point for customer contact channels, proactively monitoring telephony performance, Salesforce case queues, workforce utilisation, and schedule adherence. Through real-time analysis, insight, and stake…

Skills

• Salesforce

Fuente original: adzuna:gb