Repair & Maintenance Booking Feature for E-commerce
Publicada el 2026-07-24
Descripción de la oferta
Shopify Developer — Repair Booking Section for Outdoor Gear Brand Alpkit make outdoor and cycling equipment in the UK and run a repair service that is now one of the busiest parts of our business. At the moment customers arrange repairs by emailing our support team, which works but does not scale. We want a proper booking section built into our existing Shopify store. The main piece of work is a multi-step repair request form. A customer selects the type of item, whether it is ours or another brand, the nature of the damage, and uploads photographs. Based on those answers the form returns an indicative turnaround time and price band from a table we will maintain ourselves, then collects contact and return address details. Submissions need to reach our repairs team with everything attached, and the customer should receive a confirmation email with a reference number. Alongside the form we want a care and maintenance library: short illustrated guides filterable by product category and by problem, so someone looking for down washing instructions is not scrolling past tent seam sealing. Content will be supplied by us and must be editable through the Shopify admin without touching code. Everything needs to work on our current theme, be responsive, and load quickly on mobile, since a good proportion of these requests come from people standing in a wet field. Please avoid apps that add recurring subscription costs unless you can justify one. You will need solid Liquid experience and comfort with custom sections and metafields rather than page builders. We will provide staff account access, a staging theme, brand guidelines, all content and pricing tables, and a named contact who responds within one working day.
Skills
Fuente original: freelancer