Technical IT Support Engineer

Waystar · Strathmoor Manor, Jefferson County · Estados Unidos · Presencial · full_time · mid · 50.462–50.462 USD

Publicada el 2026-07-22

Descripción de la oferta

ABOUT THIS POSITION The IT Support Engineer is the first point of contact for employees seeking technical support as the Tier 1 of support. This role focuses on triage, basic troubleshooting, and ticket routing to ensure timely and effective resolution in line with Service Level Agreements (SLAs). WHAT YOU'LL DO Job Description: Serve as the initial point of contact for all IT support requests via Jira Service Management tickets, calls, and email requests. Participate in an on-call rotation sup…

Skills

• Jira

Fuente original: adzuna:us