Virtual Administrative Assistant – Scheduling, Data Entry, CRM, and Daily Operations
Publicada el 2026-07-17
Descripción de la oferta
We are seeking a reliable, organized, and detail-oriented Virtual Administrative Assistant to support our daily business operations. The ideal candidate should be comfortable working independently, following established procedures, communicating with senior staff, and managing information across multiple business systems. Responsibilities * Log in to company platforms to review schedules, assignments, work orders, and open tasks. * Enter and update job notes, customer information, expenses, invoices, and other business records. * Work with QuickBooks, Microsoft Dynamics 365, Business Central, and OSTicket. * Review daily and upcoming schedules for conflicts, missing information, or required follow-up. * Conduct daily check-ins with two senior staff members to review schedules, priorities, tasks, and outstanding issues. * Schedule client appointments and update appointment details in the CRM. * Add notes, status updates, and completion details to work orders and support tickets. * Follow up on incomplete tasks and help ensure deadlines are met. * Perform online research using Google, ChatGPT, and other approved resources. * Organize documents, spreadsheets, reports, and administrative records. * Communicate professionally with staff, clients, technicians, and vendors when requested. * Provide a brief daily summary of completed work, pending tasks, and items requiring management attention. Preferred Qualifications * Previous experience as a virtual assistant, administrative assistant, dispatcher, coordinator, or office administrator. * Experience with QuickBooks, Microsoft Dynamics 365, Business Central, OSTicket, CRM systems, or similar business platforms. * Strong written and verbal English communication skills. * Excellent attention to detail and ability to follow instructions. * Comfortable learning new software and business processes. * Able to manage confidential company and client information responsibly. * Reliable internet connection and consistent availability during agreed-upon business hours. * Ability to prioritize tasks and work with minimal supervision. This position may begin on a part-time basis, with the opportunity for additional hours based on performance and business needs. When applying, please provide: 1. A brief summary of your administrative experience. 2. The accounting, CRM, ticketing, and scheduling systems you have used. 3. Your normal availability and time zone. 4. Your requested hourly rate. 5. An example of how you organize and report daily assignments. This version keeps the focus on your internal systems without identifying the outside work platforms.
Skills
- Microsoft Dynamics 365
- Project Management
- Microsoft Excel
- Atención al Cliente
- Gestión del Tiempo
- Contabilidad
- Inglés
- Comunicación
Fuente original: freelancer