Virtual Assistant for Admin & Support
Publicada el 2026-07-22
Descripción de la oferta
Daily operations have outpaced my bandwidth, so it’s time to delegate the routine yet critical work that keeps everything running smoothly. Administrative flow • Data entry – update CRM records, spreadsheets and order logs with 100 % accuracy. • Email management – triage a shared inbox that averages 50 messages a day, tag by priority, draft or send final replies when templates exist. • Document preparation – create and format invoices, reports and simple proposals in Google Docs or Word. Customer-facing care • Live-chat support during business hours (Zendesk Chat or similar) with a friendly, solution-oriented tone. • Email support for follow-ups, order status updates and basic troubleshooting. • Occasional VoIP phone calls to clarify orders or schedule appointments. Scheduling & calendar control Coordinate meetings across multiple time zones, block travel time, send reminders, and update Google Calendar whenever plans shift. Core tools in play: Google Workspace, Excel/Sheets, HubSpot (or a comparable CRM), Zendesk Chat, and Zoom. Familiarity with any modern VoIP system is a plus. Turnaround expectations • Inbox and chat responses within 24 hours (same-day preferred). • Calendar changes reflected immediately. • Data entered by close of business each day. If you thrive on keeping details tidy and customers happy, this role will give you plenty of variety and steady, long-term work.
Skills
- Microsoft Excel
- Zendesk
- Salesforce
- Atención al Cliente
- HubSpot
- Google Workspace
- Zoom
- Google Docs
- Microsoft Word
Fuente original: freelancer