Virtual Assistant for Cleaning Company
Publicada el 2026-07-31
Descripción de la oferta
I run a busy domestic-and-commercial cleaning service and I’m ready to hand the frontline conversations to a reliable virtual assistant. Your day will revolve around four core activities: answering customer questions, booking jobs into our calendar, reaching out to prospects by phone, and keeping our social channels active and welcoming. Customer support is the heartbeat of this role. You’ll take inbound phone calls, reply to emails, work our live-chat widget, and respond to direct messages so every enquiry feels heard and helped. When someone is ready to book, you’ll confirm the service details, assign the right crew in our scheduling app, and send the client a friendly confirmation. On the growth side you’ll place targeted cold-calls to real-estate offices, property managers, Airbnb hosts and other local leads I provide, introducing our services and securing appointments. Clear call notes and follow-up tasks in the CRM are essential so nothing slips through. For social media, I want a consistent presence on: • Facebook • Instagram • Twitter You’ll draft quick posts, answer comments, and funnel any serious enquiries into our booking process. Success looks like this: same-day responses across all channels, appointments entered accurately, and a steady flow of new prospects added to the pipeline each week. Tools we already use—or are open to—include Google Workspace, Calendly, Zoho CRM, and Meta Business Suite, but if you have a smoother stack I’m happy to hear suggestions. If you’re confident juggling phone, email, chat, and social media while keeping a pleasant, professional tone, let’s talk and get you onboarded.
Skills
Fuente original: freelancer