Virtual Assistant for Property Calls
Publicada el 2026-07-17
Descripción de la oferta
I need dependable phone coverage for my property management line. During business hours you will pick up incoming calls, triage maintenance issues, and either dispatch the right vendor or create a clearly written ticket in our CRM so I can track progress at a glance. Beyond the calls, you will also: • Monitor and tidy the shared inbox, flagging anything urgent and archiving what’s been handled • Book, reschedule, or cancel appointments directly on our Google-based calendar and confirm the details with tenants or vendors • Keep every interaction logged inside the CRM so the record is always up to date Tools you must already be comfortable with include a mainstream CRM (we use Appfolio to or similar experience transfers well), calendar software such as Google or Outlook, and an automated response system for quick, template-driven follow-ups. A basic understanding of AI is enough—I have simple automations in place and will show you how to trigger them; you just need to recognise when they can speed things up. Clear English, a friendly phone manner, and reliable internet are essential. If you’re organised, responsive, and ready to start this week, I’d love to hear how you can keep my day running smoothly.
Skills
Fuente original: freelancer