Web-Based CRM for Electronics Business
Publicada el 2026-07-15
Descripción de la oferta
**Project Overview: Custom CRM for Electronics Retail & Distribution Business** I need a custom web-based CRM (Customer Relationship Management) system for my electronics retail and distribution business. We deal with both B2B and B2C customers and sell products such as air conditioners, refrigerators, washing machines, televisions, and other electronic appliances. The primary objective of the first version is to ensure that no customer inquiry or follow-up is ever missed. Multiple salespersons should be able to log in, add new inquiries, update existing ones, schedule follow-ups, and track the status of each lead. Managers should have complete visibility into all inquiries and salesperson activities through dashboards and reports. The system should be modular so that additional features can be added in future without rebuilding the application. Planned future modules include customer purchase history, product database, quotation management, WhatsApp/SMS/email marketing, inventory management, analytics, and eventually ERP functionality. The application should be a responsive web application accessible from both desktop and mobile browsers, with secure login, role-based access (Admin, Manager, Salesperson), a centralized database, and cloud deployment. The code should be well structured, scalable, and maintainable to support future enhancements.
Skills
Fuente original: freelancer