Website Live Chat Support
Publicada el 2026-07-18
Descripción de la oferta
I need a reliable virtual assistant to handle live chat customer service directly on my website. Your core responsibility will be to greet visitors, answer product and order-related questions, troubleshoot basic issues, and seamlessly escalate anything complex to me. Key points • Live chat only—no email, phone, or social media channels. • Maintain a friendly, professional tone while following the knowledge base and FAQs I’ll provide. • Respond within 1 minute during assigned hours (we’ll agree on the schedule together). • Summarize each interaction and log it in the CRM so I can track recurring questions. Fluent written English, solid typing speed, and previous chat support experience are essential. If you’re organized, proactive, and ready to start quickly, let’s discuss next steps.
Skills
Fuente original: freelancer