Weekday Cleaning Service Support
Publicada el 2026-07-24
Descripción de la oferta
From 1:00 p.m. to 10:00 p.m. (EST) every Monday through Friday my cleaning company needs its phone lines, texts, and social channels covered. The moment the phones get busy, the very first priority is always appointment booking, and every booking must be entered instantly and accurately into Google Calendar—this is the live system the field teams follow. Most callers are simply looking for service information, so a friendly, confident voice that can explain our packages, prices, and availability is essential. When the lines are quiet, the focus shifts to outbound tasks: returning missed calls, resolving open service inquiries by email or text, answering Facebook or Instagram DMs, and, if there is still downtime, cold-calling the property-manager leads I supply to introduce our services. I also expect you to keep social media comments tidy, note all interactions inside the CRM, and flag anything that needs my personal attention. Daily deliverables • Continuous coverage of inbound phone, text, and social messages during the full shift (30-minute break included) • All appointments scheduled in Google Calendar with correct client details and service notes • Call-back, email, and DM queues cleared before clock-out • Brief activity log sent at end of shift summarizing bookings made, issues resolved, and property managers contacted If you are comfortable juggling live calls, Google Calendar scheduling, basic social media responses, and light cold-calling without losing your composure, this should be a smooth, ongoing weekday role.
Skills
Fuente original: freelancer