Workforce Management Leader
Publicada el 2026-07-15
Descripción de la oferta
Workforce Management & Operational Planning Develop and implement workforce management strategies to optimize case distribution and resource allocation. Monitor workload distribution across teams and ensure assignments are aligned with employee certifications, skills, and capacity. Analyze workforce utilization, case volumes, productivity trends, and operational bottlenecks. Identify opportunities to improve efficiency, reduce workload imbalances, and support business objectives. Partner w…
Fuente original: adzuna:mx